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Analytics & Measurement

Read a sales funnel with multiple entry points

Choose a funnel definition that matches the user journey.

Decide whether entry is open

In a closed funnel, a visitor must start at the defined first stage. In an open funnel, someone entering directly at checkout may still be included. Choose the view that fits the question.

Decide whether entry is open. Test a realistic path. Compare the two views intentionally.
Key decisions covered in this article.

Test a realistic path

Use an example visitor who lands on a shared cart link, checks pricing, and buys later. Confirm whether each step is included and how repeated events affect the count.

Compare the two views intentionally

Use a closed funnel to diagnose a specific entry path and an open view to see how later steps are used overall. Different totals can be correct under different definitions.

Try a related tool

Find the share of eligible visits that completed a defined action. Count at most one conversion per visit for this calculation.

Open Conversion Rate

Google Analytics: open and closed funnels