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Analytics & Measurement

Measure repeat visits to a free marketing tool

Track whether people return without collecting their calculator inputs.

Choose a return definition

Define a return visit to the same tool within a stated period. Distinguish it from a reload or reopening a saved tab. Use only the identification and measurement allowed by the site’s privacy setup.

Choose a return definition. Measure successful use separately. Investigate the reason for the return.
Key decisions covered in this article.

Measure successful use separately

A visitor can return without completing a calculation. Record valid result displays at an aggregate level when appropriate. Never send the values entered in an order or budget scenario as analytics data.

Investigate the reason for the return

Observe whether readers save a scenario, compare a new case, or come back because instructions were unclear. A repeat visit is a clue rather than a complete explanation.

Try a related tool

Find the share of eligible visits that completed a defined action. Count at most one conversion per visit for this calculation.

Open Conversion Rate